The health complaints entities in each state and territory are listed below:

ACT:    Health Services Commissioner within the ACT Human Rights Commission

NSW:  Health Care Complaints Commission

NT:     Health And Community Services Complaints Commission (HCSCC)

QLD:  Office of the Health Ombudsman (OHO)

SA:    Health And Community Services Complaints Commissioner (HCSCC)

TAS:  Health Complaints Commissioner

VIC:   Office Of The Health Services Commissioner

          Mental Health Complaints Commissioner

WA:   Health and Disability Services Complaints Office (HaDSCO)

Health complaints entities (HCEs) investigate concerns about health systems or health service providers. They can also investigate certain concerns about health practitioners, such as fees and charges and may also help with financial compensation and dispute resolution processes between health service users and health service providers. This can include mediation and/or conciliation.

The role and powers of the Human Rights Commission in the ACT are slightly different. Find more information on the Human Rights Commission in the ACT.

Phone: 1300 130 975
Mobile: 0439 366 185

Email ARC

Postal Address:


PO Box 827


V I C  3205



 Australian Reiki Connection Inc. 2020


  • Facebook
  • Twitter
  • Instagram

Incorporated Association Registration Number IARN: A 0035912 F Australian Registered Body Number ARBN: 097 727 234 Australian Business Number ABN: 16 324 495 886